Payment & Security

Payment & Business Information

Dloryma.com is operated by Hubei Xinsheng Lanyang Media Technology Co., Ltd.

The company is responsible for product sales, order transactions, payment-related customer support, refunds, and other purchase-related services provided through Dloryma.com.

Registered Address:
Room 3, 10/F, Building 1,
Guanggu Optoelectronic Information Industry Innovation and Entrepreneurship Base,
Dashu Village, Donghu New & High Technology Development Zone,
Wuhan, Hubei, China

Email: service@dloryma.com

Payment Methods

The payment methods available for an order are displayed during the checkout process. Available options may vary depending on the customer's location, selected currency, device, and the payment services enabled at the time of purchase.

Payment Authorization

All orders are subject to payment authorization, verification, and fraud-prevention review.

A payment provider, card issuer, or other financial institution may require additional verification, decline a transaction, or place a temporary authorization hold in connection with an attempted purchase.

Hubei Xinsheng Lanyang Media Technology Co., Ltd., operating as Dloryma, does not control a payment provider's or card issuer's approval decision, authorization process, hold period, or release schedule.

Checkout Security

Checkout is processed through Shopify and participating payment providers using security measures intended to help protect transaction information.

Payment information may be processed directly by Shopify and participating payment providers in accordance with their respective security standards, terms, and privacy practices.

However, no method of online transmission, electronic processing, or data storage can be guaranteed to be completely secure. Customers are responsible for helping protect their own account credentials and should use trusted devices, browsers, and networks when completing a purchase.

Pricing and Charges

Applicable product prices, shipping charges, taxes, discounts, and the total order amount are displayed during checkout before payment is submitted.

Any foreign exchange fees, currency conversion charges, bank fees, card issuer fees, or similar charges, if applicable, are determined by the customer's payment provider or financial institution and are not controlled by Hubei Xinsheng Lanyang Media Technology Co., Ltd., operating as Dloryma.

Refunds and Payment Reversals

Approved refunds for purchases made through Dloryma.com are handled by Hubei Xinsheng Lanyang Media Technology Co., Ltd. in accordance with the applicable Return Policy and payment-provider procedures.

Refunds are generally issued to the original payment method. The time required for a refund to appear may vary depending on the payment provider, card issuer, bank, or financial institution involved.

Discount Codes

Discount codes must be entered before checkout is completed and are subject to the terms, conditions, eligibility requirements, and limitations stated with the applicable promotion.

Unless expressly stated otherwise, discount codes may not be combined with other offers, exchanged for cash, transferred, or applied retroactively to previously completed orders.